Getting Started4 min readJanuary 31, 2025
Troubleshooting & FAQ
Solutions to common issues with generation and export.
I
Icora Support
Support

Generation Issues
| Issue | Solution |
|---|---|
| Generated image is blurry | Try using the "upscale" option or vectorizing it. |
| Wrong color | Be specific with hex codes in the prompt, or recolor in Studio. |
| Generation Failed | Your credits are automatically refunded. Try again in a moment. |
Export Issues
- **Empty SVG**: Ensure your paths are closed and have a stroke or fill color.
- **Clipped Icons**: Check if the icon paths exceed the 24x24 canvas bounds.
Still stuck? Join our Discord community for real-time help from the team and other users.
Try Icora FreeTags:helpfaqtroubleshootingerrors
Found this helpful? Share it!
Ready to Create Stunning Icons?
Put these principles into practice with Icora's AI-powered icon generator, professional studio tools, and developer-ready export.
Start Creating Free